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Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice
HCM issue 6 2014
Moving house or changing job is the number one reason given for quitting the
gym, but failure to meet expectations and a loss of motivation is the true
reason behind most cancellations according to a new study.
news •
19 Mar 2014
New research by Mike Hill of Leisure-net Solutions
– conducted exclusively for Health Club Management
– investigates why members leave clubs, and how well
operators manage the leaving process
HCM Handbook 2014
Budget fitness chain Pure Gym has announced that it has re-appointed company founder Peter Roberts as
the new chief executive.
news •
14 Dec 2012
Executive director of ukactive, Steven Ward, presents a sneak preview of the Flame survey findings, which will form part of the inaugural Consumer Insight report due this September
HCM issue 9 2015
In exclusive research for Health Club Management, Leisure-net MD Mike Hill asks why people leave their club or leisure centre, and how they're treated during the leaving process
HCM issue 1 2014
Barry O'Connell, a former Royal Marine PTI has been awarded a £25,000 grant by the British Legion who have set up a Dragon's Den-style Be the Boss scheme for ex servicemen and women looking to set up their own business after leaving the armed forces.
news •
24 Aug 2011
HealthCity, a Netherlands-based fitness company continues their staged withdrawal from the
German market, selling off two of their three clubs in Cologne to Just Fit.
news •
17 Jul 2017
UK budget gym operator The Gym Group has appointed Jim Graham as chief
operating officer.
news •
16 May 2014
TRT Holdings, the majority shareholder of Gold's Gym, has cancelled its plans to offload the
gym chain.
news •
25 Feb 2019
To improve retention, operators need to become much more surgical in their analysis of why members are leaving, says Kate Cracknell
HCM issue 9 2013
Global dance and house music brand Ministry of Sound has opened a gym - The Arches
Ministry Does Fitness - in Elephant and Castle, London.
news •
15 Feb 2017
Selfie-snapping narcissists are the biggest pain in the gluteals for British
gymgoers, according to a survey uncovering the nation’s most annoying health
club habits.
news •
27 Aug 2014
Humphrey Cobbold, CEO of Pure Gym, has confirmed this morning to Health Club Management
that the company has "withdrawn" plans for today's IPO, saying: "Given the challenging IPO
market conditions, the board has decided not to proceed with a listing, despite the strong interest
shown by potential investors."
news •
11 Oct 2016
Heathrow Airport has signed a deal with FlyFit to open a wellness and fitness studio in
Terminal 2.
news •
05 Jul 2017
Dealing with attrition can be the key to success for operators, according to new research that provides actionable insights
HCM issue 10 2023
The German health club industry has weathered the effects of the pandemic better than many other
countries, despite widespread lockdowns and disruption, according to figures just published by
industry body, DSSV.
news •
22 Mar 2021
Fitness enthusiasts in Washington DC have hit out at council plans to impose a
‘fitness tax’ on wellness facilities, warning the move could price poor people out
of physical activity.
news •
10 Jun 2014
Fitness industry veteran Arthur McColl is leaving his role as chief operating officer of LA
fitness to become CEO of Anytime Fitness Australia.
news •
15 Sep 2015
Aquatrol, Hippo Leisure's brand new microbial control solution, has been implemented by the China Fleet Country Club in Saltash, Cornwall.
product innovation •
29 Jun 2007
John Kersh has announced he is leaving boutique franchisor, Xponential Fitness, after eight
years with the company – seven of the driving international growth across multiple brands and
the best part of a year with Pure Barre.
news •
09 Apr 2024
Bad for Britain, bad for fitness? Steve Ward, executive director at ukactive, offers his thoughts on the upcoming referendum on Britain leaving the EU
HCM issue 6 2016
Water filtration company Brita has released two
refillable water filter bottles, the fill&go Active and the
fill&go Vital.
product innovation •
23 Feb 2017
The UK leisure market is now worth £117bn in annual revenue and is growing nearly twice
as quickly as the retail sector, according to a new report from Deloitte.
news •
04 Jul 2016
Gerard McCarthy, sales director for Dalesauna, is leaving the company after 25 years,
saying “I think it is time to take a break, let someone else pick up the baton, take some
time out to enjoy the fruits of my labours.”
news •
22 Jul 2016
A new survey of fitness professionals has revealed that as many as 84 per cent
of UK personal training graduates are able to find work within a month of the
completion of their course.
news •
20 Aug 2014
The Hamburg-based software company Sport Alliance has acquired easySolution GmbH.With the
"Magicline" team and the "easy software" team, the Sport Alliance Group is bundling..
product innovation •
14 Feb 2022
Hip London fitness chain Gymbox is planning to significantly grow its presence across the
capital this year, with plans for four new locations.
news •
18 Feb 2016
Access to gyms for wheelchair users is still unsatisfactory according to recent research from the disabled children charity, Whizz-Kidz.
news •
02 Feb 2005
Another Round, the startup behind the AI-driven personal training app of the same name, has
developed a new B2B solution that it claims can enable personal trainers to work with more
than 50 clients over a 14-hour week.
news •
21 Feb 2023
Latest News
Moonbird is a tactile breathing coach, which provides real-time biofeedback, measuring heart rate and heart ...
Latest News
Active Oxfordshire has received £1.3 million to tackle inactivity and inequality and launch a new ...
Latest News
Barry’s – known for its HIIT workouts combining treadmills and weights – is thought to ...
Latest News
Consultancy and change architects, Miova, have welcomed industry veteran Mark Tweedie on board. Tweedie had ...
Latest News
US private equity fund, Providence Equity Partners, is acquiring a majority stake in VivaGym from ...
Latest News
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover ...
Latest News
There is speculation that Basic Fit will sell the five Spanish Holmes Place clubs it ...
Latest News
While British adults are the most active they’ve been in a decade, health inequalities remain ...
HCM promotional features
Sponsored
“No matter how many gyms we open, Perfect Gym can support our growth”
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based
supplier BLK BOX is transforming the gym floor
HCM promotional features
Sponsored
D2F had updated its brand styling to keep pace with
business growth. MD, John Lofting and operations
director, Matt Aynsley, explain the rationale
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter
and more productive workforce, one membership at a time
HCM magazine
New research has found BMI to be a highly inaccurate measure of childhood obesity, leading current thinking and policy based on it into question
HCM magazine
Fuel the debate about issues across the industry and share your ideas and experiences. We’d love to hear from you.
[email protected]
HCM magazine
As health club operators move to incorporate recovery into their
offerings to meet growing consumer demand, Steph Eaves takes a
look at what cryotherapy and ice bathing can add to the equation
HCM magazine
Now mental health is the number one reason for people to join a
health club, do fitness professionals need a grounding in counselling
to offer a more holistic service? Kath Hudson asks the experts
HCM magazine
Basic-Fit – which has been scaling rapidly across Europe –
is considering franchising to ramp up growth further afield
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Featured supplier news
Complaints about group exercise have become a thing of the past for the Reynolds Group
thanks to its partnership with CoverMe, a digital platform that simplifies group exercise
and PT management for clubs and instructors.
Featured supplier news
Join us at Elevate from 12-13 June in London for a special one-off live recording of The Game
Changers Podcast with Sue Anstiss, CEO of Fearless Women.
Company profiles
PSLT Fitness Solutions manufacture, remanufacture and buy back commercial gym equipment. We supply and maintain ...
Company profiles
Inspace Fitness is an exciting, fast growing, fitness equipment, gym design and equipment service supplier ...
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Belvoir Castle
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China Import & Export Fair Complex, Guangzhou, China
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